Hotel Disaster Assistance Service
Hospitality is a business that doesn’t sleep – guests expect hotels to be accessible, reachable, and bookable 365 days per year. Disasters, natural or otherwise, usually strike without notice and have a tremendous short-term impact on the day to day life of people, businesses, and communities where they happen. Hotel guests and staff may need to be evacuated, future guests need to be contacted, and all calls still need to be answered. Our team of experienced service experts are here to help you ease the strain caused by these events with Intergy’s Hotel Disaster Assistance.
Benefits of the Intergy Disaster Assistance Service:
- An offsite front desk, answering phone calls on your behalf
- Proactive guest contact on behalf of the hotel
- Provide hotel management with cancellation and call back reports
- Advise displaced guests and cancel their reservations
- Assist guests with future accommodation needs at the hotel, or alternate arrangements
- A liaise between your guests and management during the recovery process
- Customized services tailored to meet the unique needs created by your situation